Returns & Exchanges
At Highlander Outdoor, we want you to be fully equipped for your next adventure, so we offer a hassle-free 30-day return policy on all unworn apparel and gear. If your purchase doesn't meet the demands of the trail, we are committed to making it right with a straightforward exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging with all tags attached to ensure they remain protected during transit back to our warehouse.
Attach the Label
Print the prepaid shipping label provided via email and secure it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing